Small Business IT Support in St George & Sydney

Microsoft looks after the platform — the settings are yours. That gap is where the trouble starts: multi-factor authentication switched on for some staff but not others, old sign-in methods still enabled, files shared by links nobody has reviewed in two years. Our Microsoft 365 Security Audit is a fixed-price check of your whole tenant — Entra ID, Exchange, SharePoint, Teams, Intune, Defender and Purview — measured against the Australian Government's Essential Eight. You get a written report listing exactly what's exposed and what to fix first, in order of risk. It's yours to keep whether you take the work further with us or not.

For a fixed monthly fee per person, we monitor your systems, apply the security patches, run and test the backups, look after Microsoft 365, and pick up the phone when something stops working. No hourly meter, no surprise invoice after a bad week. We're five people in Oatley looking after around 400 clients across St George and southern Sydney — small enough that you'll know your technician by name and they'll know your setup without asking, close enough to be at your office when the problem needs hands on the gear. Call 1800 753 991 and we'll quote your plan.

We move small businesses off ageing servers, Google Workspace, and the tangle of personal Gmail accounts that a lot of teams are quietly still running on. Mail, contacts, calendars, shared mailboxes and file shares all come across; the cutover happens after hours so nobody loses a working day; and we stay on afterwards to sort out the small things staff only notice in week two. Most businesses of five to twenty people are fully moved within one to two weeks. We'll tell you which Microsoft plan you actually need rather than the most expensive one, and quote a fixed price before we start.

It's the single most common misunderstanding we see, and it costs people real money. Microsoft keeps deleted items for around 30 days, and its job is protecting Microsoft's infrastructure — not protecting you from a staff member who deletes a SharePoint folder nobody misses until the quarter closes, or from ransomware that encrypts every file synced to OneDrive. Our Microsoft 365 backup covers Exchange, OneDrive, SharePoint and Teams, keeps your data well beyond Microsoft's window, and lets us restore a single email or an entire site. It's priced per user per month, and it's the cheapest insurance in your business.

The good news is that most attacks exploit basic gaps, and basic gaps are fixable. We work to the Australian Government's Essential Eight, which is the standard the ACSC recommends and a sensible framework even for a team of ten. In practice that means multi-factor authentication done properly, email authentication set up so nobody can send invoices in your name, patching that actually happens, backups that are tested rather than assumed, and staff who know what a convincing fake looks like. Start with an audit of what you've got — you can't secure what you haven't measured.

Our free IT Health Check is a structured review of your systems, security, backups and Microsoft 365 setup. We'll spend about 45 minutes with you, then send you a written report telling you what's fine, what's a risk, and what we'd fix first. It's genuinely free and genuinely yours — no obligation, and you keep the report either way. Most businesses who read it end up asking us to fix something, which is the honest reason we offer it.

They're usually about coverage — one router trying to reach a back office through two brick walls — or about everyone, including visitors, sitting on the same network as your server and payment terminal. We design and install proper business networks: access points positioned for the space you actually work in, cabling where it's needed, and a separate guest network so customers can get online without getting anywhere near your business systems. We'll survey the site, tell you what's causing the dropouts, and quote a fixed price to fix it.